SMR Promotions - Failed to receive promotional items on time

1 comment

SMR Promotions in Texas promised me they could deliver personalized coffee mugs to me for an important event.Three times they promised me that they could deliver the item on time.

I called the week before to make sure they would arrive on time and I was assured that they would. The day of the event came and went with no personalized coffee mugs. When I call to find out what had happened to my order, the woman who answered the phone said she was the only one there and that all she could was take a message because everyone was out until next week. The coffee mugs arrived after the event.

They admitted they made a mistake a promised me a refund that I never received.

That was in April 2013.It is now July 2013 and I have not received a refund.

Review about: Personalized Coffee Mugs.


Fort Worth, Texas, United States #761532

What organization are you with?

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